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   Re: Re: [xml-dev] Zen or Games?

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And not just in the XML world- the next time I get an automated voice response unit telling me about recent credit card transactions that may be fraudulent, hesitating before every number, taking 5 times as much of my time as a human interaction, and still managing to omit the one potentially significant transaction over the given time period...  AAAAARGHHH!  Automation run amuck!  How much nicer to talk to a person who had a reliable system providing them with information that could really help me- and tell me, why is it that when you get to talk to a person, the systems are invariably down, and yet, the automated messaging units never seem to have that problem?
(OK, I know the anser to that one, but I'm on a roll here)

Sorry for the off-topic rant- you just set me off, Simon... 

Linda the Luddite

-------Original Message-------
From: "Simon St.Laurent" <simonstl@simonstl.com>
Sent: 06/26/03 08:24 AM
To: xml-dev@lists.xml.org
Subject: Re: [xml-dev] Zen or Games?

> clbullar@ingr.com (Bullard, Claude L (Len)) writes:
>Ready to turn your business processes over to semantic machines?
>How about your career?

No.  I prefer Mechanical Turks:


But seriously, I think we're racing down the wrong path toward
maximizing automation rather than complementing human capabilities with
a lot of the XML work being done today. 

Simon St.Laurent
Ring around the content, a pocket full of brackets
Errors, errors, all fall down!
http://simonstl.com -- http://monasticxml.org

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