RE: [chairs] TC Teleconference Services questionnaire

From
Patil, Sanjay <>
Date
2006-05-25T17:30:18+00:00
ID
Thread
RE: [chairs] TC Teleconference Services questionnaire
Agree with Hal. It would be harder for a TC chair to 
accurately represent the entire TC's opinion in answering the second part. 
Instead, the OASIS members could be directly contacted for the second 
part!

-- Sanjay

WS-RX TC Co-Chair

  

  
  From: Hal Lockhart [mailto:] 
  
Sent: Thursday, May 25, 2006 8:25 AM
To: Scott McGrath; 
  
Cc: Barbara Erbes
Subject: RE: 
  [chairs] TC Teleconference Services questionnaire 

  

  

  
In filling out this 
  questionnaire, I realized it is really two 
  questionnaires.

  
 

  
The first part, 
  factual data about a specific TC should properly be provided by 
  Chairs.

  
 

  
The second part, 
  opinions about OASIS policy should be asked of individual members. My answers 
  to the second part represent personal opinions and not the sense of the TC, or 
  even necessarily of my co-chair.

  
 

  
I recommend you split 
  off the second part and allow any member to express an 
  opinion.

  
 

  
Hal

  
 

  

  

  

  
  

  
From: Scott 
  McGrath [mailto:] 
Sent: Monday, May 22, 2006 2:23 
  PM
To: 
  
Cc: 'Barbara Erbes'
Subject: [chairs] TC Teleconference 
  Services questionnaire 

  
 

  
Reminder of the Teleconference 
  questionnaire.  If you have 
  replied – thanks.  If not, 
  here is your chance.

  
 

  
Scott…

  
 

  
Chairs,

  
 

  
We’ve heard the dialogue on the Chairs list about the 
  problems Committee teleconference costs pose for members – both for 
  international participants who dial in and for member organizations who 
  volunteer to host calls.

  
 

  
OASIS is investigating options for funding Committee 
  conference calls out of member dues. We have conducted a preliminary analysis based on 
  postings to our central events calendar, information from our member 
  databases, and the service quotes of several service providers. This research indicates that the annual cost of 
  providing fully internationalized services for every call of every Committee, 
  could exceed 10% of our total operating budget (over 250,000 USD 
  annually).

  
 

  
In light of the extraordinary costs involved, it is 
  vital that we take the time to fully understand the expectations and 
  circumstances of all our Committees, so that we might identify alternatives to 
  manage costs while still addressing the majority of your needs. 

  
 

  
To that end, we’re asking a representative of each 
  OASIS Committee to spend five minutes answering the following 16 questions on 
  teleconference usage. We appreciate 
  that in many cases, the best you can offer is an educated guess. That’s fine. Any information you provide—even if it can’t be 
  verified by detailed tracking or reports—will be helpful to us.

  
 

  
Only one reply per TC or Sub-Committee is needed, so 
  please coordinate your responses with co-chairs and secretaries.  

  
 

  
Thank you in advance for your 
  time,

  
 

  
Scott McGrath

  
Director Member Services

  
 

  
 

  OASIS 
  Committee Teleconference Requirements Questionnaire  
  
  
Committee Name:

  
(If you chair more than one Committee or 
  Sub-Committee,  please fill out this questionnaire separately for 
  each.)

  About your 
  teleconference use:
  
On average, how many teleconferences does your 
  Committee hold each month?

  
 

  
How many minutes does your average teleconference 
  last?

  
 

  
Approximately how many minutes was the longest call 
  your Committee held in the past year?

  
 

  About your 
  teleconference callers:
  
 

  
How many callers typically participate in your 
  teleconferences from:

  
_____ North America 
  

  
_____ Europe

  
______Asia

  
______Australia

  
_____Other 

  
Do you believe the expense of international 
  (country-to-country) calling is a limiting factor for OASIS Members to 
  participate in the Committee you chair?

  
If so, can you cite specific examples? 
  

  
 

  
 

  
About your existing teleconference 
  support

  
 

  

Does a member of your Committee provide 
  teleconference hosting?  If so, which 
  member(s)?

  
 

  
If you are generally pleased with the service your 
  Committee uses most frequently, can you tell us the name of the provider (and 
  why you like them)?

  
 

  
If you are not pleased with the service your Committee 
  uses, can you tell us the name of the provider (and why you are 
  dissatisfied)?

  
 

  
Does the teleconference service provide toll-free 
  IN-COUNTRY OR INTERNATIONAL TOLL-FREE? access in some areas? 
  

  
Does your teleconference service provide local numbers 
  in more than one country? 

  
 

  
Can you offer any advice about other services you 
  tried and discontinued?

  
 

  About future 
  teleconference use and support
  
 

  
Given your current situation and the impact to OASIS 
  in doing so,  do you think OASIS should provide teleconference services, 
  funded by member dues?  

  
 

  
If OASIS could provide only limited resources to solve 
  the largest problems inhibiting member participation, what do you think 
  reasonable bounds would be?

  
 

  
Indicate your acceptance of the following suggestions, 
  on a scale of 1 to 5 

  
(5 Meaning you would accept the idea, 1 being you 
  would not accept the idea)

  
 

  
___OASIS would provide international service with 
  in-country  dial-in for all Committees, all calls.

  
___OASIS would provide a local dial-in line for the 
  country in which the majority of Committee members reside, others members pay 
  their  international rates to dial-in.

  
___OASIS would continue to encourage member 
  organizations to host Committee calls and covers the costs only when a 
  Committee is unable to identify a host.

  
___OASIS would encourage Committees to use free 
  conferencing services (such as freeconferencecall.com) 

  
___OASIS would not provide any teleconference service 
  that will have a budget impact

  
 

  
 

  
Any other comments or 
  suggestions: