RE: [xml-dev] Web Service Business Questions

From
Bullard, Claude L (Len) <>
To
'Paul Prescod' <>, Don Park <>, Xml-Dev <>
Date
2002-04-29T22:10:24Z
ID
<2C61CCE8A870D211A523080009B94E430752B3AE@HQ5>
Thread
RE: [xml-dev] Web Service Business Questions
A problem with a web service that hides the code that produces 
results is debugging it remotely.  One assumes one doesn't 
have to debug it because one can validate the 
results.  But is that the case?  Umm... co-occurrence 
constraints, being sure that the returned set is 
complete and not simply valid, come to mind.  Factory 
Acceptance Testing (FAT) and cutover are about proving the 
system works as specified.  Contracting is about making 
sure the specified system is built according to the 
requirements and that's it.  The contest is when one 
gets into the FAT, how to stay out of the fire.  That is, 
it can be very hard to prove a feature works everytime 
and in every case.  There are bugs that don't show up 
unless you know what to look for, and sometimes these 
are outed by serendipity:  a feature is run that exposes 
a bug that has nothing to do with the feature being 
tested.  

So planning ahead even in hairy detail is jut 
very expensive and possibly, not exhaustive. Consider a 
simple case of a recordset that populates a treeview 
and fails to Treeset.Moveprevious at the beginning 
of the leaf level (to pick up the first guy).  So it 
is a minor error.  But without either visually inspecting 
it, it isn't invalid.  Just lost.  Someone will find it but 
how long that takes depends on what they are looking for. 
Yes, that is what test datasets are for.  Are you certain 
the web service vendor did this?  How long is the FAT and 
what did you sign afterwards with respect to liquidated 
damages?  Still think this is frictionless or that 
apps can depend on metadata to discover and automagically 
hook up?  Reliability is the number one problem.

One assumes that web services like any widely used app 
benefits from having lots of users who out bugs.  So 
does REST, but the difference is, REST gets the whole 
Web working on the problem and a web service only has 
to scale to its customer base.   Caveat emptor. 

It may not be good to be the first penguin into the 
water.  Cu cu ca choo.

len