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Table of roles/industries and assignments as I understand them currently
From the discussion today - just trying to sum up. I added a business column for industry just because we'd called out business policy/procedure author as a role, and it didn't fit naturally into any of the other columns. I've tried to match up disciplines/professions across the row where I could but I'm not worried if I couldn't.
I'm sure I've got some of this wrong, and I didn't capture anything for the roles in the medical content scenario, so feel free to reply with corrections/additions.
Software
Stan Doherty
Scott Hudson (focus on support)
Adrian Warman (focus on dev)
Machinery
Jang Graat
Medical content
Kris Eberlein
Education
John Hunt
Business
(owner TBD)
Marketing author
Software developer
Developer/engineer
Intranet developer?
Instructional designer
Internal course developer
Agile technical writer
Technical writers
Textbook author
Policies/procedures author
Technical support
SME
SME
Services author
(configuring/documenting particular sw instance)
Service staff
Teachers (creating lesson plans, specific lesson materials)
University instructors contributing to MOOCs
For each role, create one or more personas, with details on:
Percentage of time spent authoring
Content types being authored
Auuthoring formats/tools being used
General tech environment - including CMS used if any, publishing tech used, translation tools, etc.
For each cluster of roles, create one or more scenarios, including at least one cross-role scenario if applicable.
----
Thanks,
Michael Priestley, Senior Technical Staff Member (STSM)
Enterprise Content Technology Strategist [email protected]
http://dita.xml.org/blog/michael-priestley
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