dita-techcomm — archive

FW: ACTION item: DITA Tech Comm SC

From: JoAnn Hackos
To: [email protected]
Date: Tue, 20 Sep 2011 13:58:00 -0000

Notes from J Graat on troubleshooting On 9/20/11 2:23 AM, "Jang F.M. Graat" <[email protected]> wrote: >Hi JoAnn, > >Troubleshooting is one of the areas that were under discussion in the >machine industry subcommittee last meetings. But as the group is >inactive at the moment, there has not been any further development of >requirements, nor has there been input from any of the members on >existing regulations - if there are any. > >In troubleshooting, there is of course the format of symptom - >possible causes and remedies, which is often presented as a table. But >this is only useful for a bird's eye view of troubleshooting. In more >specific cases, a troubleshooting task would be more appropriate, such >as a task for troubleshooting a failing servo drive. There may be a >small number of causes for the drive to fail, and each cause has a >remedy that involves a small number of steps. Such procedures would >become easily possible with a task that allows multiple sets of steps. >Each set of steps should have an optional title, which can be used to >specify the particular case for which the remedy is given. I can >develop this idea further in the upcoming months, but I am trying to >collect input from others in the industry - using LinkedIn groups and >other forums. > >What is the timeframe for submitting a proposal in this direction ? > >Kind regards from Amsterdam > >Jang > >JANG Communication >Coaching - Copywriting - Consulting >Amsterdam - Netherlands >Tel. +31 20 755 8466 >Cell +31 6 5478 1632 > http://www.jang.nl > >On 19 sep 2011, at 18:02, JoAnn Hackos wrote: > >> Kris and Jang >> Here¹s an action from the last meeting in July. >> >> >> Ask Jang Graat to comment on any machine industry >> regulations on Troubleshooting information >> What about S1000D troubleshooting metadata. >> Action: Ask Kris Eberlein to find an S1000D expert >> at SDL to >> speak to the committee >> >> >> JoAnn T. Hackos, PhD >> President >> Comtech Services Inc. >> 710 Kipling Street, Suite 400 >> Denver, CO 80215 >> [email protected] >> skype joannhackos >> >> <image001.gif> >> >> >