legalxml-sc — archive

RE: [legalxml-sc] Member Feedback

From: Daniel Greenwood
To: [email protected]
Date: Wed, 02 Jul 2003 18:41:00 -0000

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Subject: RE: [legalxml-sc] Member Feedback

From: "Daniel Greenwood" <[email protected]>
To: "Scott McGrath" <[email protected]>,<[email protected]>
Date: Wed, 2 Jul 2003 15:03:15 -0400

Scott and Fellow Steering Committee Members:

Thanks for that information. It is pretty clear that we should cull or help get back on track any TC’s that are non-performing and make sure that members are getting value. My head has been down in the eContracts TC lately and I have not been aware of the rest of LegalXML activities for the most part.

My take: the fact that nobody has got the legalxml.org web site back up after the long weeks it has been down coupled with the near total absence of activity among the steering committee (leading to, among other things, neglect of some of the lagging TCs) suggests a change. I suggest we quickly request each LegalXML TC to appoint a member to form a newly reconstituted LegalXML Steering Committee and I suggest that nobody who has been on the Steering Committee for a long time accept any nomination. New blood, new motivation and some sort of renewed direction are what is called for now.

The current Steering Committee has done an admirable job in getting LegalXML to the point where it is today, which is overall a strong position as I see it. It is now time to gracefully step aside and encourage some new people to take the lead.

Thanks,

- Dan

-----Original Message-----
From: Scott McGrath [mailto:[email protected]]
Sent: Wednesday, July 02, 2003 2:32 PM
To: [email protected]
Cc: 'James Bryce Clark'
Subject: [legalxml-sc] Member Feedback

Legal XMLers,

I just received a call from a member that I think you should be aware of.

The CEO of one of the (now former) LegalXML Member Section members called me regarding his renewal in OASIS/LegalXML. He not only reported that he will not be renewing, but he requested a refund for last year.

He reports joining specifically for the LegalXML Legislative Documents, Citations and Messaging TC. He reports the complete lack of activity in that area is a big disappointment and cause for his non-renewal and refund request. The mail archives show 1 document in the past year, so his contention may be correct.

The company in question continues to develop and deliver products in this area successfully without the benefit of, or in support of, the Standards you seek to develop. This represents a loss for your organization on several fronts.

As most customers do not come back to tell you why they are not coming back, I believe this is unique and valuable customer feedback worthy of your attention.

Let me know if you require any further details,

Scott…

Follow-Ups:
- Is anybody out there?
  - From: "Daniel Greenwood" <[email protected]>

References:
- Member Feedback
  - From: "Scott McGrath" <[email protected]>