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- To: <firstname.lastname@example.org>
- Subject: RE: [xml-dev] Web Services and Quality
- From: "Jason Kohls" <email@example.com>
- Date: Wed, 17 Sep 2003 13:19:15 -0400
- Thread-index: AcN9M8rk5iB3VlsuQMeykz+W71azvQAACpLw
- Thread-topic: [xml-dev] Web Services and Quality
I totally agree.
I can see "Web Services Brokers" cropping up, each focusing on a
particular vertical, etc. Of course, some sort of "industry standard"
metrics/SLAs (like Application Service Providers have been moving too),
from which each Web service provider can be benchmarked against, will
have to be solidified, with vendor backing.
I doubt this will ever be perfected programatically, however.
Reviewing/rating/measuring Web services will be a time-consuming,
experienced-based process, a process that naturally lends itself to
expert appraisal, much like antique furniture and real-estate agencies.
> -----Original Message-----
> From: Bullard, Claude L (Len) [mailto:firstname.lastname@example.org]
> Sent: Wednesday, September 17, 2003 11:47 AM
> To: 'Simon St.Laurent'; email@example.com
> Subject: RE: [xml-dev] Web Services and Quality
> On the other hand, rating cars, sports teams,
> and presidencies are all full time occupations
> for some. It is a matter of the fidelity of the
> measures themselves and the relationship of the
> values produced to the question asked, then a
> measure of the observer/reporter/rating service
> as to it's competence to observe/gather, correctly
> measure and correctly compute the quality metric.
> When you buy a car, do you read only one quality
> report, or get several and compare? When you
> research a situation in the Middle East, do you
> read just the Washington Post, or the New York
> Times too?
> The critical issue is the Question: what decision
> will be made based on the quality metric(s)?
> From: Simon St.Laurent [mailto:firstname.lastname@example.org]
> Determining whose feedback to listen to, while still keeping
> consumers free of legal or other retailiation from vendors
> seems like a bigger problem than the technical issues.
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