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On the other hand, rating cars, sports teams,
and presidencies are all full time occupations
for some. It is a matter of the fidelity of the
measures themselves and the relationship of the
values produced to the question asked, then a
measure of the observer/reporter/rating service
as to it's competence to observe/gather, correctly
measure and correctly compute the quality metric.
When you buy a car, do you read only one quality
report, or get several and compare? When you
research a situation in the Middle East, do you
read just the Washington Post, or the New York
Times too?
The critical issue is the Question: what decision
will be made based on the quality metric(s)?
len
From: Simon St.Laurent [mailto:simonstl@simonstl.com]
Determining whose feedback to listen to, while still keeping consumers
free of legal or other retailiation from vendors seems like a bigger
problem than the technical issues.
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