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   RE: [xml-dev] Web Services and Quality

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On the other hand, rating cars, sports teams, 
and presidencies are all full time occupations 
for some.  It is a matter of the fidelity of the 
measures themselves and the relationship of the 
values produced to the question asked, then a 
measure of the observer/reporter/rating service 
as to it's competence to observe/gather, correctly 
measure and correctly compute the quality metric.

When you buy a car, do you read only one quality 
report, or get several and compare?  When you 
research a situation in the Middle East, do you 
read just the Washington Post, or the New York 
Times too?  

The critical issue is the Question:  what decision 
will be made based on the quality metric(s)?


From: Simon St.Laurent [mailto:simonstl@simonstl.com]

Determining whose feedback to listen to, while still keeping consumers
free of legal or other retailiation from vendors seems like a bigger
problem than the technical issues.


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