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   RE: Broken links, broken dreams

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  • From: Karl Best <karl.best@oasis-open.org>
  • To: Steve Rowe <sarowe@textwise.com>
  • Date: Tue, 05 Sep 2000 14:13:25 -0400


> It is shameful that OASIS is "proud to host the XML-DEV mailing list
> and archives," and yet can't be bothered to keep current the links to
> the archives and list information from their XML.ORG site, despite
> having been informed of this problem (via XML-DEV) repeatedly.

As was previously announced, the OASIS server crashed a couple weeks ago,
and we've been rebuilding our three sites and recreating pages since. It's
possible that some pages are still not up yet; apparently
http://www.xml.org/xml-dev/index.shtml is one of them. My apologies.
However, the xml-dev list archives have stayed up, and are and have been
continually available at http://lists.xml.org/archives/xml-dev/

> Although OASIS has done right by XML-DEV recently (outsourcing list
> management has resulted in decreased latency and reduced downtime), it
> is difficult to avoid the impression that OASIS regards XML-DEV as an
> unwelcome burden, given that indignation is required before action is
> taken to remediate problems, where polite requests enter the aether
> never to be heard of again.

Unfortunately, polite requests never seem to reach my mailbox; what I get
are public complaints. If you have requests or complaints, polite or not,
you should send them to me. What happens, instead, is that people bitch and
moan in private; when they finally get fed up that nothing's changed they
post a scathing remark to the list, usually forgetting to CC me or anyone
who can do anything about any perceived problems.

I scan the xml-dev list for problems, but I don't have time to read every
post in full; I have a few hundred messages a day going through my mailbox
from the 50+ lists that I administer. So I don't always see comments that
are embedded in a post of a different topic and not sent directly to me.

> If this perchance reaches the ear of anyone at OASIS who is interested
> in helping XML-DEV (is there anyone?), another recurrent request which
> has been silently ignored is that the un/subscription information
> trailers, which were formerly (prior to outsourcing list management)
> appended to all posts, be reinstated.

Unsub info in the message trailer is something that I would like to do but
cannot due to limitations of the mail list service that we are using. Unsub
information *is* included in the message header, which you can see if your
mailer displays that information. And, just as a reminder, you can send
email to xml-dev-request@lists.xml.org with the word "unsubscribe" as the
body of the message.

Karl F. Best
OASIS - Director, Technical Operations
978.667.5115 x206
karl.best@oasis-open.org  http://www.oasis-open.org


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