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In an RFP driven business, it is caveat vendor. That is
why we have to sign indemnity agreements. Sometimes there
are also certification tests but rarely conformance testing
to the standards. There are FAT (Factory Acceptance) Tests.
All of this is called out by contract. The buyer is 'aware'
and they call that out apriori.
If the customer is 'disappointed', they withhold payment.
That is the morality of the situation. No money, no thrills.
len
From: Roger Day [mailto:roger.day@globalgraphics.com]
I thought "caveat emptor" applied in all fields of work.
It is tempting to hold one set of people to a higher moral standard than
another but I have to say that you will be disappointed at the end of the
day.
In civil engineering - a field I know a very little about ,a
customer/client would hire 2 sets of engineers - one to do the work, the
other to check that the work was up to spec. So, not much trust amongst
engineers there, then. Maybe this is the way to go for safety-critical
projects.
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