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Incidentally, it happens less often nowadays, but just yesterday I made
an online purchase from a US supplier who required me to enter a two-letter
code in the "State" box and a numeric value in the "postal code" box,
despite the fact that I had entered UK as the country; so of course I lied, and
they now have my state recorded as "ZZ" and the postal code as 12345. They also
required a ten-digit phone number. Which reinforces another of my arguments: the
more validation you do, the more you force people to supply incorrect
information.
Michael Kay
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