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Yea, verily, and you never get the same job twice.
It was a lot easier to sell markup to writers than
to the technical community. We had to pay them
to do it. ;-) The backgrounds of the customer
make a lot of difference and tools don't always
make that job easier. BUT... they are all humans
and you can count on certain patterns there. Overworked
frontal lobes are not reliable, but the old brain
and the snake brain are.
Monkey See. Monkey Do.
From: Doug Rudder [mailto:firstname.lastname@example.org]
Sounds familiar (filling the role of the DTD developer, hopefully not too
A major part of the job is to make the writer's/editor's job easier. Good
tools and systems are a definite need. Tackling the mindset issue is another
(sometimes more difficult) part of the equation. Education and communication
play a huge role here. This is true for both the content specialists and